Relationship Manager

Job Responsibilities:

• Be the primary point of contact between the respective customers and Lirunex.

• Develop a deep understanding of partners’ and traders’ respective markets, competitive analysis and partner business activities.

• Formulate market development strategies for growth.

• Build a pipeline of new potential partners; Social.

• Forum / Channel participation.

• Ensure compliance and adherence of Lirunex business, regulatory and brand guidelines.

• Manage existing customer relationships and co-ordinate issue resolution, and participate in related industry and partner events.

• Leading digital activities: content creation and customer engagement for customer acquisition, activation, and retention.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

Key Deliverable:

• Lead Generation/Prospecting

• Lead Conversion

•Opportunity Pipeline Management

• Customer/Partner Acquisition/On-boarding

• Customer/Partner Guidance

• Customer/Partner Growth

• Customer/Partner Retention

• Partner Profiling - Partner Compliance Management

• Social - Forum/Channel participation

• Proper Content creation for customer / partner engagement

Job Requirements:

• 1 years and above of work experience in Forex industries in the discipline of sales and customer services focusing on client acquisition, business development and client retention.

• Experience in B2B or B2C Key Accounts / Business Development / Sales function/ Financial advisor.

• Stock/ Forex/ Fund Management/ Unit Trust/ CFDs products knowledge is big plus.

• Excellent communication skills both verbal and written in English and Malay. - Track record of achieving and exceeding sales targets.

• Personal Key Trait to be Successful in the Position.

• Strong communication and interpersonal skills both in spoken and written in native language as well as English language.

• Dynamic with an ability to take initiative, solve problems and deliver results and ultimately able to ensure delivery of sales targets on a monthly and quarterly basis.

• Good communication and interpersonal skills and ability to bring humor to the team would be ideal.

• Excellent in prioritizing and multi-tasking in a demanding environment.

• Ambitious and always looking for opportunities to take on bigger responsibilities and learning opportunities

Salary: RM3,000 – RM4,000 (Based on experience)