Front of House / Customer Service Officer

TBA is looking for someone who is approachable with a polite and friendly disposition, able to confidently manage queries, provide good quality support to staff, and build a good and positive image of the school.

Duties & Responsibilities

• To manage reception and public areas, and provide high-quality support to staff, students, parents and stakeholders.  
• To deliver high-quality front-of-house services, provide a welcoming and friendly reception and respond to queries with a good understanding of school programmes and activities across centres.
• To manage work operations and ensure the safety of the unit, staff and visitors.

Pre-requisites:

• Confident and approachable with a friendly disposition
• Good team player, and able to interact and work well with others
• High level of initiative 
• Proficient in English
• Meticulous and organised
• Adaptive