Qualifications:
- HS Graduates, Undergraduates, and College Graduates are welcome to apply
- With atleast 5 months of experience as a CSR handling international account
- Willing to work Onsite
- With good communication skills
Job Description:
- Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization’s service standards.
- Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
- Requires ability to navigate a computerized date entry system or other relevant applications.