Inbound Customer Service Executive (Fresh Grades)

Position: Inbound Customer Service Executive

Location: Kuala Lumpur (Nearby MRT station)

Employment Type: 12 Contract (Conversion to permanent based on performance)

Working Days/ Hours: Monday till Friday/8.30 am till 6 pm

Salary: Up to RM3,000 based on related experiences

Other Benefits:

• • Training Provided
  • Medical Benefits
  • OT Paid for extra hours of work required
  • Full Attendance Allowance: RM100
  • Performance KPI Incentive: 10% from the monthly basic
  • EPF & Socso Contribution
  • Annual Leaves

Job Description:

• • Answer incoming calls from customers from Singapore.
  • Attend to customer inquiries and complaints via phone.
  • Note: No sales is required in this role.

Requirements

• • Diploma or Degree.
  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • Do not have any credit issues with the banks/ financial institutions reflecting under CTOS/ CCRIS.