Guest Relations Officer ( Full Time )

Job Scope 

• Welcome members upon arrival and assist guests according to established standards and procedure.
• Assist in baggage handling of up to 20kg.
• To handle all F&B aspects and any other items requested by guests.
• To provide information, courteous and efficient service and if possible to comply with each and every guest’s request.
• Check out guests courteously and accurately.
• Be constantly alert on procedures and existing SOP with business partners.
• Take ownership of problem, handle members’ complaints promptly according to established procedures and then report to superior for further follow up when necessary.
• Maintain a well-groomed appearance and a tidy work area.
• To keep Personal Grooming at the highest standard.
• Perform other duties as assigned by superior.

Requirements

• Able to work on shift rotation, weekends and public holidays
• Familiar with Changi Airport’s rules and regulation is an advantage
• Possess Class 3 Driving License is an advantage
• Pro-active, dynamic, dedicated and responsible
• 5 working day , shift basis. Including weekends and PH 

* You may email you interest to us at HR@JETQUAY.COM.SG along with you resume (pdf) as well , we regret that only shortlisted candidates will be notified *