Reservation Agent

Handles customer requests on behalf of our clients, via phone, email, and/or chat. 

Researches and fulfills requests from customers globally in areas including dining, entertainment, travel, sports & recreation including golf, shopping, and unusual requests. 

Interacts with customers to provide information in response to inquiries and to handle and resolve complaints.

Provides accurate and timely information regarding requests. 

 Applies high-quality customer service guidelines when fulfilling customer requests. 

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree
• Associate graduates or undergraduates are welcome to apply
• At least 2 years of working experience as a Customer Service Representative in a Travel Account is an advantage
• With excellent PR and communication skills
• Willing to work in Pasig City