Customer Service Representative

Concentrix

Customer Service Representative.

Location: Quezon City

A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

Responsibilities:
• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:
• At least SHS/HS graduate or equivalent with diploma
• With at least 6 months of BPO experience
• Fresh graduates are highly encouraged to apply!
• Good to excellent English communication skills
• Excellent customer service, problem-solving, and multitasking skills
• Computer literate
• Can start asap

Perks:
• Up to Php 27,000 salary
• Plus allowances
• Monthly performance incentives
• Leave Credits
• Insurance Coverage
• HMO
• Career development and advancement opportunities

Apply now and be part of our team!
#JoinCNXC now and let’s be #DifferentTogether!