What Qualifications You Should Have?
• at least 18 years old
• With good to excellent English communications skills
• High School Graduate or Senior High School Graduate
• With or without BPO experience
What Does The Job Entail?
• Apply acquired understanding and practices when serving client queries
• Ensure client approval in all transactions
• Ownership of client demands as well as follow up to assure resolution was provided
• Professionally pay attention to and sort out client issues and escalate as appropriate
• Obtain and assess all applicable info to handle requests and complaints