Data Annotator Team Lead - Baguio, Philippines

The Role

As a Data Annotator Team Lead, you are responsible for leading, training and motivating a team of data annotators. This position requires a background in, or ability to learn and understand data annotation and labeling across a broad range of mediums to include video, image, audio, and text. If you have solid people leadership and project management skills, then this position may provide you with an enriching career opportunity.

We know it can be tricky to apply for roles, wondering if the position is right for you and if you and your experience are suitable for the part. Many people won't apply for roles unless they feel that they tick every single box. At eFlex, we look for many different skills and abilities, and we're always looking for how new team members can add to eFlex and our culture. So if you don't think you quite meet all of the skills listed, we'd still love to hear from you!

What you'll be doing

• Leading a team of Data Annotation specialists in annotation and labeling projects.

• You will work with the team to sift through large volumes of unstructured and semi-structured data to identify the right content to annotate with the right label.

• Work closely with the client on building out the tools and platforms utilized in data labeling and annotation.

• Create, analyze, and report on performance metrics such as throughput, timeliness, and accuracy.

• Develop technical domain expertise in areas of labeling and annotation.

• Define quantitative metrics to measure and improve data quality.

• Ability to delegate and coordinate the efforts of your team.

• Develop and deploy standards appropriate to the business needs across all performance aspects, continually benchmarking performance.

• Ability to learn, and then train annotators in new technologies and processes on a frequent basis.

• Maintains staff by interviewing, selecting, orienting, and training employees.

Minimum Requirements

• At least 2 years of experience as a Data Annotator Team Lead or Supervisor

• Bachelor’s degree in business, data sciences and analytics, or related fields is preferred but not required

• Proven experience managing people and processes.

• Operations and project management experience 

• Relevant experience working with machine learning and annotation products and processes.

• Demonstrated coaching and counseling skills used to effectively develop employees; influence and develop individual behavior and assist employees to achieve a high level of success and productiveness.

• Strong written and verbal communication.

• Attention to detail and problem-solving skills.

• Ability to maintain a consistent teamwork mentality.

What you'll enjoy at eFlex

• We live our values as playmakers, obsessed with learning, care personally about our colleagues and clients, are radically open-minded, and take pride in everything we do.

• We offer a Competitive Salary.

• Work-from-home setup as we prepare to provide a safe environment for our employees. Our Future of Work plan is to move towards a hybrid work model (in-office & from home).

• We offer comprehensive HMO and optical reimbursements.

• Recharge and go on your next getaway or simply take time off for yourself through our flexible personal & sick days. We want our team to be happy and healthy :)

• We support our employee's career growth and development by offering opportunities for promotion.

About eFlexervices

eFlexervices is a 20-year-old BPO company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners.

Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through proper recruitment and heavy investment in the right people.

Deep integration within our partners' organizations drives our team to take ownership of their work. This stakeholder mindset pushes higher performance, better quality, and longer retention