Data Center Operator

Job Description
• Provide Support and Maintenance for Data Center
• Manage and monitor all installed systems and infrastructure
• Monitor Data Center critical infrastructure and raise incident tickets for any defects or faults which might occur
• Performs preventive operations and react to ad-hoc task to maintain system stability
• Produce, maintains, and update technical documentation.
• Working closely and coordinating with Vendor in Telco and DC
• IT facilities management in Data Center – A/C, FMS, Proc access, and PACU
• Ensuring that day to day batch Job process and backup jobs are performed in a timely manner
• Experienced in servers, FW, router/ AP, and switches
• Triage alerts from the network monitoring system
• Monitor Data Center critical infrastructure and raise incident tickets for any defects or faults which might occur

Minimum Requirements
• Candidate must possess a Bachelor's/College Degree in IT, Engineering (Computer/Telecommunication) or equivalent
• Minimum of 1-year experience in Data Center Ops
• Good Background knowledge in Networks and Server Administration
• Experienced in  IT Monitoring Tools (Micro Focus SMAX, ManageEngine Self Service Plus, Microfocus
• Universal Discovery, Radia, ManageEngine OpManager, Telephony-CMS)
• Customer-focused. Articulate and methodical. Self-motivated and professional with excellent verbal and written communication
• Ability to handle multiple tasks simultaneously and have a keen ability to make quick and accurate decisions.
• Willing to work on shifting schedules, holidays, and weekends.