Business Development Officer

Job Description

 DUTIES AND RESPONSIBILITIES

1. Lead Generation

• Qualify generated leads submitted by the Lead Generation Team
• Secure an appointment with the prospective client to conduct discovery meetings
• Collaborate with the Lead Gen to continuously improve the lead generation process
• Identify and qualify new lead sources

2. Revenue Generation

• Prepare and conduct presentations
• Responsible for the ownership and implementation of account closing strategies identified in the early stages of the selling process
• Act as the Project Lead for the Project Assessment Process for accounts that need special attention
• Manage an account's "lead age" by formulating ways to drive it to the next level of the sales process
• Close accounts assigned by the BDEV Director or Senior BDEV Officer

3. Documentation and Reporting Compliance

• Update an account's status with PipeDrive
• Prepare Service Proposals and Contracts for new clients
• Liaise between the legal representatives of both CPI Outsourcing and the customer for contract and other legal concerns

4. Client Relationship Management

• Establish and manage relationships with the Project Sponsor through constant communication and feedback, consultative meetings and other engagement activities
• Report service concerns to the Director in charge for immediate action
• Directly inform the Project Sponsor of any updates if the customer is under service recovery

5. Resource Management

• Support and recommend cost saving measures to meet the financial objectives of the Company

6. Personal Leadership and Teamwork

• Take ownership of personal learning and development
• Promote teamwork and discipline in the workplace
• Comply with established internal controls and adhere to Company policies and procedures

SPECIFICATIONS:

• Graduate of any business-related or IT-related course; MBA holder is an advantage
• Selling experience in consulting services, IT-enabled services/BPO is an advantage
• Project management skills is an advantage
• Must have excellent oral and written communication skills
• Must have excellent interpersonal skills
• Must have superior presentation skills
• Must have comprehensive product and service knowledge
• Must be goal-oriented and self-driven
• Must be client centric
• Must be a team player
• Must have strong sense of professionalism
• Preferably resident of Pasig or Mandaluyong