CALL CENTER AGENT

Delivering scripted talks that describe the  products or services, a political talking point or charity appeal to persuade potential customers or donors
Explaining products and product prices
Answering customer information about products, a charity or political beliefs
Obtaining customer information such as name and address for shipping products or delivering services
Keeping track of customers that have been contacted and those who do not want to be contacted in the future
Following up on previous customers for potential sales
Maintaining records of customer contacts
Completing customer surveys to obtain information about potential customers