Customer Service BPO

Fresher High School Graduate (Old curriculum) / ALS Graduate
(phone number)
Paid Time Off, HMO Plus 2 Dependents, Paid Trainings 13th Month Pay, Company Sponsored Trips or Retreats

• Deliver top of the line assistance and walk through for US Subscribers.

• Provide excellent information and case resolution pertaining to plan coverage and accounts

• Documentation administration and tracking of consumer's accounts

• Adhere to prescribed standards by client in handling clients.

• Receive incoming calls from participants

• Answer participant questions, , as well as talk to participants to achieve full understanding of what critical information are being asked.

• Document all calls with regards to inquires