Customer Service Relation

ob descriptions

• Customer Service duties duties and responsibilities generally include answering phone calls, chats and emails
• Responding to customer questions and complaints
• Assist customer through basic troubleshooting or setup processes
• In the case of a sales customer service representative, customer service duties and responsibilities will include selling products and services to clients

Minimum Qualifications

• Candidate must have at least a Bachelor’s degree in Business Administration, Marketing, Management or its equivalent
• With at least one (1) year of experience in online sales, email, phone and live chat support, customer service, sales, billing and technical support.
• With strong verbal and written communication and comprehension skills
• Must be Computer Literate and technology savvy with knowledge on all MS Office applications, internet and online sales processes.
• With good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction.
• Excellent calendaring, organizing, delegating, and coordinating skill
• Willing to work in Bagumbayan near Eastwood City