Norwegian Customer Service Representative

OnlineFactory.asia is looking for a Norwegian Customer Service Representative.

Positions are open for both Filipino bilingual applicants and native Norwegian.

Join our team as Norwegian CSR:

• Main task is to answer call, email & chat of the customers’ queries of an International famous fashion e-commerce client.
• Give the best support to the customers that will lead to sales
• Solve tricky and hard cases by collaborating with the team members
• Being proactive in providing feedback for product & service improvement
• Maintaining the integrity and ensure to be compliant with the processes

Requirements:

• Strong writing skills in the Norwegian language
• Can communicate in English & Norwegian written and verbal
• Computer literate & Customer service experience is a plus
• Experience using Zendesk is an advantage but not required
• Living in the Philippines or willing to relocate after a pandemic