Reservation Account

1 Year High School Graduate (Old curriculum) / ALS Graduate

18,000 - 25,000

·       Work Onsite
·       Good to excellent communication skills
·       With at least 1 year call center experience
·        Dayshift, weekends off

Health Insurance, 22 Paid Leaves, Paid Trainings Government Mandated Benefits, 13th Month Pay

Key Responsibilities:

• Customer Experience: Provide top-notch customer service, assisting clients with reservation inquiries, requests, and ensuring an unforgettable booking experience.

• Reservation Management: Expertly handle reservation requests, changes, and cancellations, ensuring accuracy and timeliness.

• Issue Resolution: Skillfully address customer concerns or challenges related to reservations, turning potentially negative experiences into positive ones.

• Product Knowledge: Stay well-informed about our services, rates, and promotions, guiding customers toward the best reservation options.

• Tailored Recommendations: Offer personalized recommendations and solutions based on individual customer needs, ensuring a seamless and enjoyable booking process.

• Documentation: Maintain meticulous records of customer interactions, reservations, and feedback.