Store Staff

Job description

Service:

• Receive payment by cash, gift certificate, credit cards, vouchers.

• Issue receipts, and give exact change to customers.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Greet customers entering establishments.

• Maintain cleanliness and orderly in his/her area.

• Consistently provide excellent customer service by building rapport with customers and conversing with patrons while preparing orders.

• Interface with customers to assess purchasing needs and provide recommendations based on expertise of new and current products and customers’ tastes.

• Take food and drink orders and receive payment from customers.

• Delivered high quality customer service to promote La Lola culture, values, and mission.

Operations:

• Maintain sanitation, health, and safety standards in work areas. Clean food preparation areas, cooking surfaces, and utensils.

• Mix ingredients such as churros or chocolates.

• Prepare and serve beverages such as coffee and cold drinks.

• Clean, stock, and restock workstations and display cases.

• Reinforced and upheld operational policies and procedures.

• Report any spoilage items to Manager or Supervisor

• Delivered high quality customer service to promote La Lola culture, values, and mission.

• Read food order slips or receive verbal instructions as to food required by customer, and prepare and cook food according to instructions in Operation Manual.

• Measure ingredients required for specific food items being prepared. Prepare masa, following recipe

• Make sure to serve hot and fresh churros.

• Delivered high quality customer service to promote La Lola culture, values, and mission.
• Maintain cleanliness and orderly in his/her area.

Requirements

• Amenable to work in Jewel Changi Airport
• You have at least 1 year experience including solid experience in a similar role within Restaurant or Store.
• Prior retail experience in Food & Beverage would be an advantage.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholder