Technical Support Representative

One-day hiring process! Earn with incentives! We are looking for candidates with at least Customer facing experience working for our Technical Support prior in our Metro sites! Limited slots are available, submit your application now!

What’s in Sapient Global Careers?

For regular employees, we offer an industry-leading benefits package that includes:
● Competitive Salary
● Opportunity for rapid career growth for Top Performers
● HMO with 3 free beneficiaries on Day One
● Pioneer, Non-voice, and Easy Accounts Available
● Retirement/Life Insurance for Qualified Staff
● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.

Job Responsibilities:

• Improves system performance by identifying problems; recommending changes.
• Updates job knowledge by participating in educational opportunities; maintaining personal networks.
• Accomplishes information systems and organization mission by completing related results as needed.
• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

Qualifications:

• With or without BPO Experience
• At least High School Graduate (Old curriculum) / ALS Graduate
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Must be 18 years of age

BE PART OF A GROWING TEAM AND ENJOY A WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you.
Click Apply Now to start your application :)