Technology & Consumer Electronics

High School or SHS Graduate | 12 months CSE or CCE

(phone number)

Health Insurance, 22 Paid Leaves, Paid Trainings Government Mandated Benefits, 13th Month Pay

• Accurately process and record call transactions using a computer and designated tracking software;

• Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;

• Organize ideas and communicate oral messages appropriate to listeners and situations;

• Follow up and make scheduled call backs to customers where necessary;

• Stay current with system information, changes and updates

• Handles incoming calls or inquiries from prospective customers or clients

• Assists customers effectively by solving customer disputes