Sales Representatives

Sapient Posted: 15 Month

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Permanent Science, Technology and Engineering Less than 35,000 PHP High School Quezon City, Metro Manila, Philippines

Duration of employment:

Permanent

Career field:

Science, Technology and Engineering

Salary (Monthly):

Less than 35,000 PHP

Qualification required:

High School

Location of Job:

Quezon City, Metro Manila, Philippines

Answers phone calls and provides important information/ assistance to clients.
Checks mail, fax and internet mail to provide customer assistance.
Manages computer/on-line guidelines for the purpose of responding to customer queries..
Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Follows escalation procedures as needed.
• Forecast budget requirements, update journal entries and prepare reports on same.
• Understand customer financial needs and accordingly recommend suitable bank products.
• Maintain up-to-date knowledge about bank products and services.
• Assist in selling and promoting bank products and services to customers.
• Provide excellent customer services and ensure customer satisfaction.
• Work under the guidance of Bank Manager to achieve both individual and team sales goals.

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