Technical Documentation Support Engineer

Must have 3-4 years of experience
Location: Onsite Within Philippines

Project Role :
Application Support Engineer

Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of
critical business systems.

Must have Skills :
Technical Documentation

Good to Have Skills :
Customer Service Operations

Job Requirements :
Minimum qualifications
Journalism/Communications degree or any BA/BS degree or equivalent practical experience

Preferred qualifications
Experience in customer service or technical support a huge plus
Experience writing support content help articles, email templates, etc for a global audience
Experience working in a content or knowledge management system CMS/KMS
Working knowledge of Google Docs
Tech savvy with good orientation for early technology adoption