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HealthLine Hero – RN Voice Job in QC

MetHealth
Unit 8B, 8th Floor of Cyber and Fashion Mall, Eastwood City, Bagumbayan, Quezon City - Philippines
Postal code: 1110
Industry: Health
Number of employees: 200-500

Posted:4 Days

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Duration of employment:

Permanent

Career field:

Marketing, Sales and Service

Salary (Monthly):

35,000-70,000 PHP

Qualification required:

Bachelor degree

Minimum experience required:

2 years

Location of Job:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service 35,000-70,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Description:

  • Skilled in managing high call volumes efficiently.
  • Prioritizes urgent calls and tasks appropriately.
  • Demonstrates ability to multitask effectively.
  • Meets daily quotas and performance KPIs.
  • Avoids delays in responding to emails, follow-ups, or call-backs.
  • Stays on schedule while handling complex cases.
  • Balances quantity and quality of work.
  • Avoids unnecessary call transfers to reduce wait times.
  • Uses idle time productively for team or admin support.
  • Punctual in logging in and out of scheduled shifts.
  • Basic understanding of common medical terms.
  • Familiarity with health insurance, copays, and deductibles.
  • Previous experience in a healthcare BPO or hospital environment.
  • Knowledgeable in outpatient and inpatient procedures.

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