Customer Service Manager (IMMEDIATE START)

IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A TEXT VIA TELEGRAM @Munirahbinte10

• Manage and lead the customer service team to deliver exceptional support and satisfaction.
• Articulate information clearly and effectively to address customer queries and concerns.
• Respond to personal data protection questions with expertise and ensure compliance with relevant regulations.
• Review and standardise all customer service replies to maintain a consistent and high-quality service level.
• Train and mentor team members on best practices and data protection protocols.
• Monitor customer feedback and implement strategies for continuous improvement.
• Collaborate with other departments to resolve complex customer issues.
• Proven experience in a customer service management role.
• Strong communication and interpersonal skills.
• Knowledge of personal data protection laws and regulations.
• Completion of a course in data protection is preferred.
• Excellent organizational and problem-solving abilities.
• Ability to work under pressure and handle challenging situations with professionalism.
• Detail-oriented with a commitment to maintaining high standards.