Permanent
Marketing, Sales and Service
35,000-70,000 PHP
Bachelor degree
2 years
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Duration of employment:
Permanent
Career field:
Marketing, Sales and Service
Salary (Monthly):
35,000-70,000 PHP
Qualification required:
Bachelor degree
Minimum experience required:
2 Years
Location of Job:
Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Description:
Skilled in managing high call volumes efficiently.
Prioritizes urgent calls and tasks appropriately.
Demonstrates ability to multitask effectively.
Meets daily quotas and performance KPIs.
Avoids delays in responding to emails, follow-ups, or call-backs.
Stays on schedule while handling complex cases.
Balances quantity and quality of work.
Avoids unnecessary call transfers to reduce wait times.
Uses idle time productively for team or admin support.
Punctual in logging in and out of scheduled shifts.
Basic understanding of common medical terms.
Familiarity with health insurance, copays, and deductibles.
Previous experience in a healthcare BPO or hospital environment.
Knowledgeable in outpatient and inpatient procedures.