● Follow standard operations and procedures. ● Organize ideas and communicate oral messages appropriate to listeners and situations.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one-call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
With or without BPO Experience
At least High School Graduate (Old curriculum) / ALS Graduate
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
BE PART OF A GROWING TEAM AND ENJOY A WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you.
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