IT Support Associate

Urgent hiring for IT Support Associates to start immediately!
Location: Davao City

Work set-up: Office-based

Job Description:
 • Install, maintain and configure hardware and software systems according to company policies.

• Troubleshoot and repair network, hardware and software components.
• Perform routine maintenance and inspection of network and server systems.
• Test network and server systems to verify functionality and performance.
• Perform hardware and software upgrades to achieve optimum performance levels.
• Perform root cause analysis of complex problems and provide corrective actions.
• Maintain IT infrastructure and manage help desk issues.
• Perform system back-up and database archiving processes to ensure data
recoverability.
• Update software antivirus on a regular basis.
• Provide technical support to servers, networks, telephones, and other computing
platforms.
• Provide advice and training to other associates.
• Assist in the installation and maintenance of the telephone system.

Qualifications:
• BS Computer Science, BS Information Technology, BS Computer Engineering, BS
Computer Programming and other relevant courses
• College Graduate
• At least 1‐3 years’ experience in the field
• Proficient and has experience in HTML, HTML5, E‐Commerce, Teamwork, Verbal
• Communication, cross‐browser compatibility, Web User Interface Design (UI), Security Principles, Object‐Oriented Design ‐ Multimedia Content Development
• Knows how to use Photoshop or any photo editing software.
• Have managed a web page for someone else before is a plus.
• Amenable to work in an office-based setup

Perks and Benefits:

• Training and development opportunities
• Paid leaves
• 13th Month Pay
• Night Differential Pay
• Health benefits coverage
• Fun and rewarding employee engagement program