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Metacom Business Process Outsourcing Soulutions

Non-voice Account - Cubao

Metacom Business Process Outsourcing Soulutions Posted: Today
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Description:

This role is suitable for individuals who communicate clearly, can follow processes, and are comfortable working in a structured environment.


Key Responsibilities

  • Respond to customer inquiries through assigned communication channels
  • Provide clear and accurate information about products or services
  • Record interactions in internal systems following company procedures
  • Follow quality and service standards
  • Work collaboratively with team members and supervisors
  • Maintain professionalism in all customer interactions

Qualifications

  • Senior High School graduate or HS graduate
  • Basic computer and navigation skills
  • Good communication skills (verbal and written)
  • Willing to work on assigned schedules
  • Customer-focused and detail-oriented
  • Previous customer service experience is an advantage but not required

Compensation & Benefits

  • Salary offered in accordance with company standards and applicable labor regulations
  • Government-mandated benefits
  • Paid training
  • Structured onboarding and support
  • Opportunities for professional development

Work Environment

  • Professional and team-oriented workplace
  • Structured workflow and clear expectations
  • Supportive training and guidance

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