Who we are:
eFlexervices is a BPO company with a legacy spanning 21 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.
What we are looking for:
Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring an Accounting Team Leader– we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.
As an Accounting Team Leader, you will play a crucial role in managing and optimizing our accounting operations to ensure the highest level of service delivery to our clients.This role will be supporting our offshore clients alongside the Ops Manager and shall be available during US business hours.
What you'll be doing:
- Team Management: Lead and supervise a team of accountants handling various client accounts. Provide guidance, mentorship, and support to ensure team efficiency and productivity.
- Client Support: Partner with Ops Managers in acting as primary points of contact for clients, understanding their unique accounting needs, and ensuring the delivery of accurate and timely financial services.
- Process Optimization: Help evaluate and enhance accounting processes within the client framework to improve efficiency, accuracy, and client satisfaction.
- Quality Assurance: Implement rigorous quality control measures to maintain high work standards, including helping review financial reports, reconciliations, and tax filings.
- Performance Monitoring: Track team performance, provide constructive feedback, and develop strategies for improvement.
- Training and Development: Identify training needs and organize skill-building sessions to ensure the team stays updated with industry best practices and specific requirements.
- Conflict Resolution: Address escalated client issues and internal conflicts promptly and professionally.
- Financial Analysis: Help the accounting team conduct in-depth financial analysis to provide clients with strategic insights for informed decision-making.
- Compliance: Ensure strict compliance with industry regulations and relevant accounting standards.
- Reporting: Generate reports on team performance, client satisfaction, and financial outcomes in alignment with requirements.
Qualifications & Requirements:
- Bachelor’s degree in Accounting or Finance (Master’s preferred).
- Certified Public Accountant (CPA) qualification is advantageous.
- Proven experience in a BPO accounting leadership role.
- Strong communication, interpersonal, and problem-solving skills.
Benefits and Perks
At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:
- Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
- Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
- Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
- Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
- Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.
Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!