Customer Service Manager (IMMEDIATE START)

VILLAGE HOTEL BUGIS Posted: 8 Days Work From Home

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Part Time Business, Management and Administration 2,000-3,000 SGD 390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore

Duration of employment:

Part Time

Career field:

Business, Management and Administration

Salary (Monthly):

2,000-3,000 SGD

Location of Job:

390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore

IF YOU ARE INTRESTED AND READY TO APPLY KINDLY SEND A TEXT VIA TELEGRAM @Munirahbinte10

Manage and lead the customer service team to deliver exceptional support and satisfaction.
Articulate information clearly and effectively to address customer queries and concerns.
Respond to personal data protection questions with expertise and ensure compliance with relevant regulations.
Review and standardise all customer service replies to maintain a consistent and high-quality service level.
Train and mentor team members on best practices and data protection protocols.
Monitor customer feedback and implement strategies for continuous improvement.
Collaborate with other departments to resolve complex customer issues.
Proven experience in a customer service management role.
Strong communication and interpersonal skills.
Knowledge of personal data protection laws and regulations.
Completion of a course in data protection is preferred.
Excellent organizational and problem-solving abilities.
Ability to work under pressure and handle challenging situations with professionalism.
Detail-oriented with a commitment to maintaining high standards.

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