Service Supervisor(IMMEDIATE START)

VILLAGE HOTEL BUGIS Posted: 8 Days Work From Home

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Part Time Business, Management and Administration 3,000-5,000 SGD 390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore

Duration of employment:

Part Time

Career field:

Business, Management and Administration

Salary (Monthly):

3,000-5,000 SGD

Location of Job:

390 Victoria Street, The Golden Landmark, Singapore 188061, Singapore

IF YOU AREV INTRESTED AND READY TO APPLY KINDLY SEND A MESSAGE VIA TELEGRAM @Munirahbinte10

Ensure that an impeccable customer experience for guests is maintained
Manage guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
Assist the Restaurant Manager to ensure that all Front of House team members are well-versed in company’s SOPs, and knowledge of the restaurant’s brand positioning
Coordinate and ensure proper communication between Front of House and Back of House operations teams
Organise, supervise and roster shifts
To maintain a healthy work environment for all team members and assist to resolve any issues between team members
Assist the Restaurant Manager in overseeing the beverage programme
Assist Restaurant Manager in monthly inventory and Beverage Perpetuals, and keep track of monthly COGs
Managing and maintaining the POS software systems
Supervise execution of all delivery orders
To assist the Events team with the operations and project management of client events held at the restaurant including Weddings and Corporate Events
To assist in building a database of regular clients and providing them with efficient and professional customer service

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