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Metacom Solutions BPO

Freshers/Newbies - Insurance Agent

Metacom Solutions BPO Posted: 5 Month
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Description:

Location: Subang Jaya, Selangor, Malaysia
Salary: 2500 to 3000 MYR
Employment Type: Contractual, 1 Year Fixed Term
Work Week: Mondays to Fridays, with flexibility to work on weekends and night shifts if needed
Shift Schedule: 7am to 11am

Qualifications:

  • Freshers are welcome to apply!
  • Ideal for those interested in back-end work.

Responsibilities:

Communication with Internal & External Parties:

  • Manage and promptly respond to inquiries.
  • Ensure customer expectations are met and satisfaction is achieved.

Team Lead Support:

  • Assist and manage responsibilities during the Team Lead's absence.
  • Monitor documentation reports to ensure they are in order without discrepancies.
  • Handle inquiries with internal and external parties via email and phone.
  • Share information with the team if any circulars are received from HQ.

Rate and Invoice Management:

  • Maintain and update the daily Rate of Exchange list.
  • Counter-check and ensure successful self-audit for all BL charges before generating invoices.
  • Generate invoices for BLs in LMS, PaaS/AMS, GFS proforma, or once the vessel has sailed to the correct billing party accurately and timely.
  • Generate supplementary invoices as needed.

Join our team and help us deliver exceptional service while maintaining high operational standards. Apply now to become a part of our dynamic team!


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