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Cebu Career Center, Incorporated

Operations Team Leader

Cebu Career Center, Incorporated Posted: 2 Month
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Description:

Job description

  • 1 year at least as a Team Leader.
  • Good experience with Customer experience metrics such as NPS/VOC/NRS and Resolution/FCR whichever they call it.
  • Substantial coaching experience
  • Knows RCA
  • Sales experience is a plus but that can be taught.

 

Job Type: Full-time

Salary: Php25,000.00 - Php32,000.00 per month

 

Benefits:

  • Pay raise, Annual salary increase for good to excellent employees
  • Night difference pay

  • Medical insurance (HMO)

  • SSS, PAG-IBIG and Philhealth

  • Paid Training

 

Schedule:

  • Shift system

 

Supplemental pay types:

  • 13th-month salary
  • Potential incentives (account assigned based)

 

Experience:

  • Team Leader: 1 year (Preferred)

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