Junior Sales Support Officer

A leading manufacturing company in Australia is in search for a committed and proactive Junior Sales Support Officer to join their team!

To be successful on this role, someone with experience in ZOHO would be a great fit. The role is client facing, hence someone with excellent communications skills is preferred. Also, background with Architecture or Engineering would be ideal.

Essential Duties and Responsibilities:

• Liaise directly with customers via inbound and outbound sales calls/order inquiries
• Use tendering platforms to research and quote relevant projects.
• Capture quoted projects in our CRM, Zoho to generate pipeline of sales
• Sales prospecting and order generation, making use of both internal and external resources and leads
• Create and maintain internal databases through the use of ZOHO to monitor and report on customer feedback and buying pattern
• Project administration and co-ordination
• Provide ongoing support to the state sales manager and sales team.
• Monitor and maintain the sales process to ensure workflow from sales lead through to Builder Conversion via project estimating
• Regularly monitor daily task management list, ensuring each task is completed within the allocated timeframe and providing necessary feedback.
• Assist in the organization and running of business entities, tradeshows, and the like
• Support other sales-related functions of the company to ensure the business meets all its targets and objectives
• Support other sales-related functions of the company to ensure the business meets all its targets and objectives
• Office administration including calendar management, email management, file management, stationery orders, and other resource requirements
• Participate in regular meetings take meeting minutes, and attend regular product training and development sessions
• Continuously strive to improve the efficiency and effectiveness of the business
• Be passionate and committed and never say no.

Education and Work Experience:

• Minimum of two (2) years of experience in Sales and Customer Service.
• Preferably experienced working in Engineering or Architecture Industry.
• Experience in using CRM Software (ZOHO) and Social Media.
• Must be result-oriented and highly motivated.
• Excellent customer service and people skills.
• Strong presentation, communication, multitasking, and time management skills.
• Team player with the ability to work independently.
• Excellent planning and organizational skills.
• Professional attitude.
• High level of attention to detail.
• Can start immediately.

Others:

• Permanent Work from Home Opportunity
• Dayshift + Weekends Off
• Competitive Salary Offer