Customer Experience Specialist (AUS/ NZ Market)
Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Posted: 24 Days
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Role: Customer Experience Specialist (AUS/ NZ Market)
Location: IOI City Mall Putrajaya
Type: 6 - 12 months contract - Leading to permanent based on your performance
Working Days: 8 hours work + 1-hour break
- Monday till Friday: 8 hours of work + 1 hour break
- The earliest shift starts at 4.00 AM and finishes at 1.00 PM.
- The latest shift starts at 11.00 AM and finishes at 8.00 PM
- Saturdays: 4 hours of work
- The earliest shift starts at 4.00 AM.
- The latest shift finishes at 8.00 PM.
- Must be able to do Overtime as and when is required
- Salary: RM2,700-RM2,800 (Non-Negotiable)
- Travel Allowance: RM20 per day for shifts starting before 6.30 AM
- Handle and respond to customer requests, exceptions, and inquiries about package pick-up and deliveries
- Resolve customers’ complaints as and when needed over the phone and/ or by email.
- SPM and above.
- Minimum 1-2 years of experience in customer service/ sales/ telemarketing/ telesales.
- FRESH Graduates are encouraged to apply.
- EXCELLENT communication and written skills in English and Bahasa Malaysia.
- Able to start work on the 30th Jan 2023.