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Metacom BPO Careers - North EDSA

NO BPO EXP REQ Home Security Acc! Open to HS Grads

Metacom BPO Careers - North EDSA Posted: 12 Month
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Description:

We are in need of Customer Service Representatives for our Home Security Account!

Job Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Apply Now! Get Hired and join the fastest growing company!


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